Executive Summary • Saboteurs quietly undermine trust and accountability. • Focusing only on the individual rarely solves the problem. • Patterns of deflection and disruption reveal the issue. • Strong team norms expose and neutralize toxic behavior. • Culture is the leader’s most powerful corrective tool. What is a Saboteur? It’s important to point out
Graham Rand
An employee satisfaction survey provides leaders with up-to-the-minute information about the state of employee morale. The survey results allow leaders to make adjustments in how they interact with employees. One thing is for certain; leaders must inspire trust and capability through their business decisions and their behavior. A leader is
David McCuistion
Every year leaders around the world make an honest effort to become exceptional leaders through the creation of New Year’s Resolutions – most of which is never achieved. Consequently, they fall back into the same rut from the previous year. I hereby resolve to make no resolutions for the coming
David McCuistion
While standing in the check-out line at the supermarket, I listened as a lady in line ahead of me was explaining some customer service techniques and skills a young female checker needed to improve her expertise: “greet people, smile, and be positive, she said.” The young checker never responded, either
Ben Richardson
Data and analysis are the basis of every great digital marketer. A/B testing, analyzing campaign results, and reporting on progress all depend on managing the vast amounts of data available from Google Analytics and similar tools. Here are the 8 Excel formulas and features that every digital marketer needs to
Luis Magalhaes
In our post-covid reality, many people found themselves working from home. Some people hated them, some loved them, but everyone had to adapt to them. We, humans, are creatures of habit, and generations of doing work created certain cultural expectations in the same manner. Working from home breaks those expectations,
Nicolai Nielson
Among my various clients, I admire one entrepreneur who delegates in particular. Like many others, he is smart and hard-working. But he possesses a rare skill to tackle very difficult problems in a way that is simple and obvious. When he mentioned how overworked he was, we lamented about the life
Bridgette Hernandez
Whether you are an established professional or a fresh graduate looking for your first internship, the resume you submit will make or break your presentation. HR managers and interviewers often take less than 30 seconds to decide whether or not to invite you to an actual interview, meaning that your
Tatyana Artemova
An American business Executive Jack Welch famous quote sounds like this: “before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others’’. It is a motivation to enhance the capacity of others to become future effective leaders. And it
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]
