When we think of excellence in business or what is known as Best in Class, what is it that drives such a company? Quite often it is as simple as being excellent at customer service. We have all seen companies that are terrible at customer service. It isn’t that these...
Almost everyone has heard that you’re supposed to lead from the front or lead by example. Recently we’ve heard the term ‘leading from behind’. What do these concepts actually mean, and how do they relate to leadership? As an observer of leadership...
I met and hired my future boss while attending a regional corporate kick-off for a company I was employed at in 2013. One of the keynote speakers talked about something I had never heard from a podium previously. He talked about another individual at the function that...
There are many opportunities for us to examine and learn from leadership styles, organizational structures, operational procedures, and effective leadership skills. With that in mind, let’s examine just how the Nottingham Merger came about. Although this data is...
When did mediocre leadership skills become the goal of personal and professional achievement? In ‘In Search of Excellence’ , Thomas Peters relates a story where he was working with some executive clients on becoming excellent. After some time talking about...
