“What lies behind us and what lies before us are tiny matters compared to what lies within us.”
– Ralph Waldo Emerson.
One of the primary tasks as leaders is to unlock the potential of others. As Emerson clearly demonstrates, there is great potential in the human mind in each of us. Leaders are bewildered by the fact that individuals cannot grasp the premise that they can do greater things.
We see two children playing side-by-side. They are equals at the tasks before them. But one will grow to be a great scientist and the other will never accomplish anything of significance. What is the difference?
It can be environmental or experiential. It can be a host of many different things. It could potentially be the Butterfly Effect from some small thing or things that will change the course for one sending them in a different direction than the other.
The Butterfly Effect
The Butterfly Effect is a philosophical question: A butterfly flutters its wings in China. Two months later, a hurricane hits England.
Did the subtle changes in air currents in China from the butterfly cause the hurricane in England? Within Chaos Theory, the answer could be yes.
How does this relate to management theory? One thing it relates to in management theory is attitude.
Can one individual’s attitude, good or bad, impact the organization significantly? The simple answer is yes. Leaders often consider this question when evaluating people in their organization. But the one individual that has the most impact on the organization is the leader.
This then begs the question, what is the leader’s attitude? No one individual or group of individuals has more impact on the organization than those at the top.
The leader’s attitude can subtly shift the organizational direction dynamically and substantially over time.
Without willful action toward creating the right personal attitude, the natural attitude will ultimately surface, giving away the person. The importance here is that the organization is watching the leadership team. What they perceive in and from the leadership team will be utilized to derive their own personal attitudes about the present and future.
In a poor economic environment, everyone would be impacted at work, at home, and even socially. I may be feeling pressured at home, which has the potential to impact my subconscious.
This can, in turn, surface in some fashion at work. It may be a shorter temper than usual. It may surface as a tired or exhausted presence. The individuals watching me do not know or understand what is currently motivating my actions. They will most likely misjudge and take away something negative from my presence or actions.
In working with many managers and owners I often hear, “The employees’ jobs should be enough motivation for them to do their best. After all, if they leave, there are ten people behind them waiting for their job.” I could probably add, “I rest my case.” to such a comment.
Far too many leaders use intimidation and fear as a motivational tool. The end result of such management techniques is that the good people, those with real talent, end up leaving for better work environments.
This leaves those that feel they cannot go anywhere else. Those left behind are often not equipped to work at an exceptional level.
Attitude is a Decision
Leaders can control their personal attitude, even in high pressure work situations.
The important factor to remember is that a personal attitude is a decision. One decides to react to the environment in a particular manner. One person loses control, and another person has a calming effect, both from the same situation.
Great leaders bring the right attitude from the moment into the present situation. They decide to react in a certain manner to impact those around them.
One only must consider great leaders around us today. Did Bill Gates ever face any negative situations? I am sure he has. Yet Microsoft is considered one of the best companies to work for in the world.
Did Bill Gates face any high pressure in his tenure with his company? Of course he did. One cannot build such an enormous enterprise without facing tumultuous and negative situations repeatedly. Attitude permeates an organization from the top down.
Successful people have learned to have a successful attitude regardless of the environment. This is one of the major reasons that the industry of personal coaching has become so large. When one engages a personal coach, one of the first tools the personal coach uses is a personality profile analysis.
The need to change some things is as important as the need to learn some things. Another paraphrase from Emerson is: if you think you can or you can’t, you’re right!
What is the difference? Attitude! One can have a great attitude during the worst circumstances because attitude is a choice. Consider great leaders during war. Military leaders throughout history have often faced overwhelming odds, sometimes surrounded, and yet found a way to succeed.
Business is no different. When faced with overwhelming odds, some leaders snatch victory out of defeat. How often has a leadership change brought a company back from the brink of failure?
The buck stops here! A leader must take responsibility for the attitude they present. A leadership team must take responsibility for the attitude it presents.
Einstein’s axiom comes to mind. His definition of insanity was doing the same thing over and over again, but expecting different results. If the company has a bad or negative attitude, look at the leader or leaders’ attitude first.
The butterfly effect can work both ways. The effect can be a serious negative attitude that propagates throughout the organization, ultimately leading to failure. Or, it can be an optimistic positive attitude that can energize the organization on to higher and higher levels of success and productivity.
The leadership team will decide what the overall attitude will be for the organization.
Attitude cannot be legislated. Attitude comes from within and is the window of the person. People will see what the leaders believe by simply watching them react day-in and day-out. My father used to say to me, “I cannot hear you because your actions speak too loudly.”
How Can Leaders Unleash the Butterfly Effect to Work for Them and Not Against Them?
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