If you’re starting a new role as a service desk team leader, you may feel excited yet apprehensive, especially if this is your first leadership role. This article will help you understand what makes a great service desk team leader and how you can become one. Why being a good service desk team leader matters
Deevra Norling
If you’re starting a new role as a service desk team leader, you may feel excited yet apprehensive, especially if this is your first leadership role. This article will help you understand what makes a great service desk team leader and how you can become one. Why being a good service desk team leader matters Your service desk is a customer-facing department. If run effectively, customer satisfaction levels will likely
Dr. Mary Kay
Although the importance of building trust as a leadership tool is discussed in any number of books, many managers do not view trust as a problem-solving tool because of two factors: workplace priorities and pressure to get results. Managers often feel their first priority is production and getting the job done. They are under pressure to complete tasks as quickly as possible because that’s what their managers are emphasizing. Many
Chris Lee
As businesses grow, so too do their websites. Sometimes, the most efficient way to deal with this growth and evolution is to move your business website to a new domain – perhaps when your business name changes – or to fundamentally restructure the site and its content. In these instances, there is a significant risk of losing hard-won search engine visibility, which can translate to lower traffic, fewer people on
Ron Whitaker
Launching a tech startup is an experience that combines the excitement of creativity with the task of developing something genuinely impactful. Starting a tech firm has never been more appealing in today’s quickly changing digital environment, where tech strives to alter and expand the limits of how we do business. The startup environment is lively and diversified, with opportunities for anyone willing to venture into the unexplored to bring their
Ida Banek
Society has evolved drastically over the past few decades, and we continue to level the playing field regarding race and gender daily. These are sensitive topics, and we all like to think organizations make objective, informed decisions about who to hire and promote. But notwithstanding all our societal advancements, the glass ceiling is still an issue for working women around the world. To illustrate this point, we can point to
Jackie Roberson
Secure document management in the digital age has become a cornerstone of operational efficiency, allowing businesses to easily store, manage, and track electronic documents. However, as we progressively digitize our archives and workflows, the security of these documents escalates in importance. Secure document management is not merely a protective measure but a critical component that ensures the integrity, confidentiality, and accessibility of information. Risks Associated with Poor Document Security Poor
Alexandra Hayes
Team members will be necessary when you want to build a company from scratch; you have to carefully plan your strategy and resources. Human resources, more specifically, are your best shot to conquer the niche marketplace and position yourself as a strong player. You see, the more brilliant people work for your company, the better your image, reputation, and products will be. Picking the right professionals to build an effective
Alexander K. Thompson
In the colorful world of eSports, a domain teeming with competition, strategy, and boundless creativity, games such as League of Legends (LoL) and Counter-Strike 2 (CS2) stand out as titans within this digital coliseum. Here, amidst the fervent clashes and the quest for supremacy, a multi-faceted and vibrant market pulses at the heart of these communities, fueling not just the competitive spirit but also a bustling economy of in-game item
Tim Costello
When pay goes up – or down – it is easy to consider the immediate impact of that change without thinking too much about the bigger picture. Although management teams may feel as though they have control over salaries, the decisions that are made are influenced by a host of factors, from rising demand to the soaring cost of living. According to Motion Recruitment’s IT Salary Guide, despite the uncertainty
Shahin Fard
E-A-T and SEO will be familiar to anyone in content marketing. Sadly, knowing the acronym – even knowing what it stands for – is not enough to keep you ahead of the ever-changing world of SEO. The days of low-quality, mass-produced content are nearly over, as increasingly sophisticated Google algorithms are able to differentiate between quick and quality content. Enter E-A-T, a core element of Google’s Search Quality Rater Guidelines, the
George Dardenn
Maintaining employee engagement in a remote environment presents unique challenges and opportunities. It requires reinventing traditional management strategies and adapting to new modes of communication and collaboration. In the era of remote work, fostering a sense of connection and cultural coherence is essential to ensure productivity and employee satisfaction. This guide will delve into effective practices and actionable steps to boost employee engagement in a remote work environment. The Importance
Oleksandr Rohovnin
Convert Thought Leadership into an Uninterrupted Flow of Leads “If you build, they will come” – a deadly myth that spelled doom for thousands of businesses relying solely on the tech that never caught the eye of a broader public. To stand a chance in the ever-competitive digital landscape, you must tell them about you or – even better – become a thought leader in your niche. _____________________________________________________________________________ It’s no
Oleksandr Rohovnin
How To Make Angry Callers Happy and Convert More of Them ”It ain’t about how hard you hit – it’s about how you can get hit and keep moving forward,” Rocky Balboa Pardon me for romanticizing over-the-phone sales in the epigraph, but every live operator in a call-reliant business, whether B2B or B2C, knows that it’s not only about refined sales techniques but also about how you deal with angry
Ron Whitaker
Are you guilty of setting goals that never seem achievable? Do you feel overwhelmed and discouraged when trying to progress personally and professionally? It’s time to discover the power of SMART goals. What Does S.M.A.R.T. Stand For? In 1981, George Doran coined the SMART acronym, which stands for Specific, Measurable, Achievable, Relevant, and Time Bound. Setting goals that meet these criteria will revolutionize your life, make you happier and more motivated,
George Dardenn
Making major capital investment decisions is one of the most important yet challenging aspects of running a successful business. Companies must carefully evaluate potential projects to determine if the expected returns justify the required investments. While there are several techniques available, net present value (NPV) analysis stands out as a crucial analytical tool for guiding capital budgeting decisions. This article will explore using NPV as the key to managing capital
Kate Silverton
For business leaders, the main focus lies in the effective management of their day-to-day activities. But this can be difficult due to time constraints. Developers have taken advantage of this by creating some great software to help. All you need is your Macbook and a few free gigabytes (if you have problems with this, it is better to clear the other storage part). However, it may be overwhelming going through the app store
Costa Lamprou
In today’s time, when the corporate world has drastically shifted to remote working, onboarding new employees has turned into a challenge for HR professionals. It is essential that you, as an HR manager, have a proper strategy in place to make your new hires feel welcomed and a part of the organization. When you are onboarding a new employee, make sure you spend the day introducing them to their team
Lori Wade
Companies need to review their employees’ performance from time to time. It’s one of the most effective ways to identify what needs improvement and what’s working as it should. A review of employees’ performance also effectively communicates how team members perform per personal and organizational goals. According to ClearCompany, 43% of highly involved employees get at least one feedback weekly. Therefore, employee reviews should be more frequent while taking a
Divya Marwaha
Leadership excellence in the 21st Century has witnessed a transformative shift driven by technology. The digital age has not only altered the way we live but has also fundamentally reshaped the dynamics of leadership. According to Zippia, 83% of firms feel it is critical to develop leaders at all levels of the business. Every year, businesses in the United States spend $166 billion on leadership development. This amounts to over
Divya Marwaha
Work-life integration is difficult for Nurses, the unsung heroes in healthcare who tirelessly ensure patient well-being amidst a dynamic and demanding environment, day in and day out. Nursing is physically demanding and emotionally taxing. It involves complex medical situations and the need for compassionate care. Nurses, vital to healthcare, often prioritize patient care over self-well-being. They serve as the healthcare system’s foundation. Aspiring individuals looking to embark on this noble
Divya Marwaha
Healthcare organizations have come a long way by prioritizing the quality of care they deliver to patients. That’s the most critical factor to set your clinic, hospital, or practice apart in the competitive market. New leadership roles have emerged as game-changers in this context, driving teams and organizations to give their best. Skilled leaders motivate their team members to work at their highest potential to enhance patient outcomes, support their
Daniel Brunson
Online learning methods exist: in large groups of like-minded individuals, one-on-one with an instructor, or even autonomously. Online learning holds a unique place among the stated ways to acquire knowledge. It has a lot of benefits and is an excellent alternative to traditional courses, but it also has several drawbacks that could make the whole concept less successful. In this post, we’ll discuss potential issues for individuals who have selected
Nazar Kvartalnyi
Being ahead of the business apps curve is not only helpful in the ever-changing world of modern business; it is crucial. Due to the dizzying rate of technological advancement, company owners, executives, and programmers are always searching for novel approaches to increase production, client loyalty, and bottom-line outcomes. This post will examine the business app categories with the most significant market impacts in 2023. Development for mobile applications is a
Dr. Mary Kay
In today’s complex and fast-paced business world, the ethics of the leader cannot be overstated. A leader’s ability to inspire trust and integrity is not only crucial for the success of their organization but also for the overall well-being of their team and stakeholders. Ethical leadership goes beyond merely following rules and regulations; it encompasses a set of values and principles that guide decision-making and behavior. When leaders prioritize ethics,
Dr. Mary Kay
Goal setting is an essential skill that separates exceptional leaders from the average ones. It is the art of envisioning a future outcome and then strategically planning the steps to achieve it. But mastering this art is no easy task. It requires a combination of clarity, focus, and determination. In this fast-paced world, where distractions are abundant, and priorities constantly shift, it is more important than ever to develop the
Adarsh Thampy
What do leadership skills have to do with trade shows? Trade shows always seemed like a great potential venue for my marketing and promotion needs, but I had never quite gotten around to finally attending one. I wanted to see just how much you could benefit from the experience and if it made sense to continue investing time and money into it. Finally, during the first couple of months, I
Sally Keys
According to a report by Nielsen, seventy-three percent of eco-friendly millennials are willing to pay more for sustainable goods and services. Millennials have grown up at a time when climate change has been at the forefront of national and international conversations. Knowing that they’ll likely be the first generation to feel its effects, many of them have made sustainability one of the primary considerations in their financial decisions. If you are
Ron Whitaker
That’s me with my broken car in the old-school selfie (tripod and SLR camera). I was on my way to meet up with my friend Kenny who, at a young age, taught me a lot about life lessons. A Little Background I grew up in a blue-collar, post-war-era cracker box with a brick façade that looked like all the others on the surrounding blocks. The neighborhood was nice and clean
John Selawsky
A career in software development is a rewarding choice. As the demand for good developers grows every year and the salaries increase with it. Moreover, the number of fascinating projects to work on grows too. But starting a journey like this is not easy. You must make decisions and learn a lot to get your first job interview. The decisions alone seem somewhat intimidating, especially when you have no idea
Dr. Mary Kay
Increase Team Accountability Increasing team accountability is easier than you might think. It’s worth the effort considering how often most leaders are frustrated because people on their team are not practicing it. The chatter in the breakroom is that people are in disbelief the manager is not holding people accountable. And why aren’t they? Isn’t accountability the same thing as being responsible? Doing the job so team members do not
Hasib Ahmed
The connection between fitness and leadership goes back thousands of years to when “fit to lead” literally meant that a person was physically fit enough to lead a community. Leaders have existed since the times when man depended on hunting and gathering for food and survival, with followers looking up to their leaders’ greater strength for their protection. Though the qualities required for a great leader have evolved and changed
Dr. Kirk Hallowell
Imagine there is a process for managers to solve impossible workplace conflicts. Not just any conflicts – but nasty, deeply rooted, and long-term conflicts – the kind of conflicts that rob everybody in your workplace of time and emotional energy. Now imagine this process taking less than an hour. I have facilitated this process seven times in the last few months with 100% success in each case. In every situation, people
Ron Whitaker
Leadership and management training is crucial for any management role. Whether you have a large team or just got your first hire, leadership training can help you be the best possible leader. A strong foundation of leadership and management training will help you effectively direct your team toward success. This is a key part of reaching your goals. First, let’s answer the big question: What is leadership and management training?
Heena Soni
With the whirlwind of annual personal assessments, many human resources are working to close out their team performance assessment and plan for what’s next. So much has changed over the past year. As our relationship with technology evolves, emerging tech like AI (Artificial Intelligence) can help human resource managers in such a way that empowers the workforce. “All of us do not have equal talent. But, all of us
Dr. Mary Kay
I’ve had the opportunity to work with several leaders on having candid conversations and their overall leadership skills. One of the trends that I have noticed is there’s a tendency for leaders to put off having crucial conversations with people that are critical to organizational success. Examples include: Team members are operating as “lone rangers” instead of being part of the team Employees improve their productivity for a couple of
Jonathan Liebenberg
Team building is an easy way to increase employee happiness, productivity, and morale. While a solitary ant can’t accomplish much by itself, a group of ants allows an entire colony of ants to survive and prosper. The same can be said about a business and its workers. A company may hire the most qualified, cunning employees on the market, but they will go nowhere if those individuals refuse to work
Sam Bowman
Data literacy is important for employees at all levels. With global spending on big data and business analytics up to $215.7 billion, these tools have become essential competitive elements for any organization. Data literacy is now the backbone of modern business. We’ve entered a period of data democratization. However, information availability is worthless without data literacy. In our data-driven economy, business leaders must prioritize employee education in all elements of
Matt Robson
Business intelligence platforms are among the most common buzzwords that one will come across in the digital marketing field. In crude terms, a business intelligence platform can be defined as a group of technologies and applications that can accumulate, store, analyze, share, and access these data to help users make better decisions for their enterprise. With the terms Business Intelligence, you will find the word analytics attached to it. Analytics
Alex Medawar
One-on-one meetings are a great way to get personal with your employees or clients. They provide an opportunity for open communication and feedback. One study found that one-on-one meetings have increased by over 500% since before the pandemic. Furthermore, 85% of millennials value professional development and growth in a job, with one-on-one meetings offering the ideal opportunity for these discussions. Paired with the explosion of remote and hybrid work, one-on-one
Jonathan Liebenberg
No organization can survive without a people plan—the plan for its people. Just as a company needs the plan to ensure the proper functioning of its business or specific departments, it also requires a plan for the most crucial resource: employees. A people strategy defines how a company manages and develops the workforce, from hiring and firing to training and compensation. Without such a plan, an organization is at risk
Michael Tayco
With communication tools for remote sales teams readily available, many companies realize that employees don’t need to be in the office to produce great results. According to a Mercer study conducted in May 2021, 70% of the companies surveyed indicated that they were planning to adopt a hybrid work model. Due to the COVID pandemic, the business environment has changed from an office setup to a partial or fully
Sammy Ekaran
3D modeling software is popular because it participates in the all-inclusive field of medicine, commercial advertising, entertainment, architecture, and engineering. 3D modeling software takes digital construction to the next level by redesigning experiences and entities which belong to the real world. It can design blueprints for an artistic entity or a planned structure. All of this can happen by utilizing professional 3D modeling software. Getting to the bottom of which
Sara Sparrow
Adaptability and consistently working on the change management process are big factors in having a successful business. The world is constantly changing, and if you can’t keep up, you’ll get left behind. That’s where adaptive leadership comes in. Adaptive leadership is the key to the change management process. It allows businesses to adapt quickly to changes in the market and stay ahead of the competition. This blog post will discuss
Kiara Miller
Measuring productivity is one thing that is common among all successful business organizations that have set themselves apart from the rest. Measuring productivity is the best way to ensure a productive workforce. Since employees are the building blocks of an organization, their productivity and performance directly impact the productivity and growth of the company. The importance of a productive workforce cannot be understated. Do You Know How Productive Your Workforce
Frank Derby
Non-monetary incentives and performance-based pay incentives are the most effective ways to drive higher motivation and productivity in a team. However, non-monetary incentives have benefits that financial ones don’t. For a start, they are more direct. The recognition itself is the reward, ensuring that the focus stays on the employee’s achievements. This gives them a more immediate impact. They also improve employee retention. According to a recent survey by SurveyMonkey
Jonathan Liebenberg
Your strategy for business is the foundation for a safe and productive company. Employees may come and go, but your strategy for business endures throughout the life of a company. Incorporating work procedures into your business strategy doesn’t just help onboard new employees. They also ensure that the company produces quality results for its customers and internal stakeholders. The ongoing benefits of incorporating work procedures into your strategy for business
Annabelle Smyth
Think of a leader you admire. Chances are, you see them as intelligent, motivating, and inspiring. Maybe they have a knack for staying positive in tough situations. Maybe they never let their temper get the best of them. Or maybe they’re humble enough to listen to the opinions of others before making executive decisions. Whoever your admired leader is and whatever qualities they possess that make them great, chances are
Isabelle Jordan
Often, when traveling for business, team leaders are faced with the need to get tasks completed remotely. Even the most experienced multi-tasker can find it challenging to balance work and personal life between staying in touch with the team and discovering new places. Therefore, staying productive while traveling for business can be pretty challenging. When it comes to combining travel and work, many imagine a white sandy beach, a cocktail,
Dr. Mary Kay
I get the opportunity to help people develop their decision-making and leadership skills across a broad spectrum of industries. Their jobs are different, and their responsibilities are diverse, but one thing is the same everywhere I go: Leaders want more guidance on effective decision-making. Avoid Extremes The decisions we make and how we communicate in the workplace can significantly help or harm us as leaders. If we spend too much
Dr. Scott Simmerman
Imagine a workplace where employee disengagement is a thing of the past and the environment is mutual trust and respect, and creative energies engage everyone in a shared purpose. This is a place where both people and ideas are valued and where all do their best and collaborate to contribute, optimize and improve. But now let’s get back to the real world… Leaders are Always Looking Welcome to the average
Graham Rand
An employee satisfaction survey provides leaders with up-to-the-minute information about the state of employee morale. The survey results allow leaders to make adjustments in how they interact with employees. One thing is for certain; leaders must inspire trust and capability through their business decisions and their behavior. A leader is supposed to check complex reports, handle difficult situations, maintain a quality professional culture, and lead the company to growth and
David McCuistion
Every year leaders around the world make an honest effort to become exceptional leaders through the creation of New Year’s Resolutions – most of which is never achieved. Consequently, they fall back into the same rut from the previous year. I hereby resolve to make no resolutions for the coming year, or ever again for that matter. I resolve to be an exceptional leader by living each year to the
Juliette Anderson
Every company has its own set of priorities, and to take it to the next level, finding out which initiatives will make a significant impact can be challenging. But what makes a business truly stand out isn’t the products or services it sells or offers but the people in it. Moreover, the people in your company crave more opportunities for their personal development. Employees who have access to self-development opportunities
David McCuistion
While standing in the check-out line at the supermarket, I listened as a lady in line ahead of me was explaining some customer service techniques and skills a young female checker needed to improve her expertise: “greet people, smile, and be positive, she said.” The young checker never responded, either verbally or non-verbally. I whispered to the lady, “They don’t teach them customer service skills.” She said, “I know; that
Ben Richardson
Data and analysis are the basis of every great digital marketer. A/B testing, analyzing campaign results, and reporting on progress all depend on managing the vast amounts of data available from Google Analytics and similar tools. Here are the 8 Excel formulas and features that every digital marketer needs to know. 1. LEFT, RIGHT, and MID formulas These formulas work great when working with text and allow you to extract and
Tim Cummuta
When we think of excellence in business or what is known as Best in Class, what is it that drives such a company? Quite often, it is as simple as being excellent at customer service. We have all seen companies that are terrible at customer service. It isn’t that these organizations think the customer isn’t right. In some instances, it’s as if the customer doesn’t count. Somehow these organizations consider
Luis Magalhaes
In our post-covid reality, many people found themselves working from home. Some people hated them, some loved them, but everyone had to adapt to them. We, humans, are creatures of habit, and generations of doing work created certain cultural expectations in the same manner. Working from home breaks those expectations, which creates a sense of unease. This is true even for people who understand that their life is much better
Nicolai Nielson
Among my various clients, I admire one entrepreneur who delegates in particular. Like many others, he is smart and hard-working. But he possesses a rare skill to tackle very difficult problems in a way that is simple and obvious. When he mentioned how overworked he was, we lamented about the life of someone who has to fill the roles of sales, finance, operations manager, marketing, engineer, and cleaning lady. What Should We
Bridgette Hernandez
Whether you are an established professional or a fresh graduate looking for your first internship, the resume you submit will make or break your presentation. HR managers and interviewers often take less than 30 seconds to decide whether or not to invite you to an actual interview, meaning that your resume should be impeccable. According to statistics, however, 40% of interviewed candidates have said that the interview has affected their
Tatyana Artemova
An American business Executive Jack Welch famous quote sounds like this: “before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others’’. It is a motivation to enhance the capacity of others to become future effective leaders. And it is only possible through a simple and effective leadership development plan. Through such a plan, leadership qualities can be nurtured in employees
Sherry Cook
Take a look at the biggest challenges to leadership that any leader faces. They are listed in no particular order since each can be as difficult as the next. Additionally, from discussions with past and present leaders in diverse fields, I have tried to offer a solution for each. But the intent is not to overwhelm you with advice. So I will offer one solution that has worked best for
Alison Brattle
Learning how a leader builds trust is a fundamental aspect of leadership development, the importance of which can’t be overstated. Without learning to inspire trust, a leader will never get to hear the truth about what’s going on in their department or organization, which is a serious detriment to effective leadership. With that in mind, how can new leaders build the kind of trusting relationships that they need to be
Jon Isaacson
When trust building, you cannot have trust without unity, and you cannot have either without truth. Not that long ago, I was speaking with a person in a position of leadership (PIAPOL), and we were discussing why a local team was struggling with unity. I asked this tenured PIAPOL if they understood the foundation of unity within a team. My friend looked at me quizzically and stated that they did
David McCuistion
Servant Leadership practices are intrinsically motivating. That said, all forms and practices of leadership are motivating to some extent, but most do not motivate employees and team members to higher lives of enthusiasm. Maslow’s Hierarchy of motivation suggests that the highest level of motivation provides opportunities for personal growth. Ideally, individual motivation, i.e., personal enthusiasm or “The God within”, is an expectation of employees. A requirement of employment is that
Drew Dudley
It has been the “accidental teachers” in my life that has passed on some of the most transformative lessons. The education they’ve given me has been invaluable, not just in terms of the leadership lessons they’ve taught but in the realization that much of our leadership comes when we play the role of accidental teachers. Since we never know when that might be, it’s wise to live as we’d like
John Plifka
Challenges for leaders are changing at an incredible speed. Much of that change is due to the huge amount of readily available information influencing invention, process, and progress. Because information flows as quickly as the world changes, yesterday’s information rapidly becomes yesterday’s old news. Leaders have the internet, television, magazines, newspapers, and small portable electronic devices at their disposal. Whether progress evolves in a positive or negative way, change itself
Wendy Houghton
The best leadership books are great companions and play a determining role in modifying and improving the skills and abilities of committed leaders. There are thousands of leadership books out there, but here is a list of the 20 best leadership books that all readers should read. 1. Leadership from the Inside Out “Effective leaders buffer their teams and organizations from the stress of change by managing, neutralizing, and/or transcending
Taseer Ahmad
Do you get goosebumps when it’s your turn to present? A nifty leader needs to be awesome at giving a presentation. A speaker’s fifteen-minute speech shouldn’t leave the audience asleep. It is unlikely that you will be given another chance. These five steps below will help you become an eloquent speaker: 1. Know Your Audience A month ago, one of my friends asked me to write a speech for him. I always go
Zach Obront
As a leader in the business world, you’ve worked hard to get to where you are. Your colleagues and professional contacts know your track record for results. But does the rest of the world? When you meet someone new, whether they may be a potential client or collaborator, does your reputation precede you? No matter how big your “footprint” is inside a company or an industry, your message can always
Melissa Burns
Leadership has a tremendous impact on business. The way you lead people is as important as the quality of your products or services. Leadership can be defined as a way to lead others. But it is so much more than that. A true leader inspires people, recognizes their diversity and potential, and shows them how to develop their skills. As leadership has always been a hot topic, there have been
Ron Stefanski
Conflict resolution skills will allow you to deal with any issues and build a strong team that works well together. Studies show that up to 85% of employees in a company experience conflict at one time or another. Once conflict arises, it’s up to you as the manager to resolve the disputes between individuals in your organization. Having well-developed conflict resolution skills will make it more likely that you’ll be
Nate Vickery
Did you know that many famous corporations like Mozilla, Automattic, and GitHub give their workers the possibility to work remotely? In the last few years, this strategy has gained momentum, especially among cash-strapped startups and small businesses. Namely, recent research shows that work from home programs help companies save roughly $11,000 per year. Apart from cutting costs, you will also be able to hire the most experienced candidates, regardless of
Laura Jonson
Here is some irony: You need self-discipline to build discipline. It is like a muscle. If you were to have no muscle, there would be nothing to build upon. If you have bigger muscles, then you can build them faster. Similarly, if you already have discipline, you can become very self-disciplined. “I have a book on motivation. I can’t be bothered to read it.” If self-discipline were something you could
Ben Jacklin
Online teaching is considered an alternative form of education. Online education and online learning systems have become extremely popular due to their convenience and flexibility. Online education has been existing for a long time. And the coronavirus pandemic only accelerated its development and increased the number of online teaching courses, materials, and software for online learning. Today, more and more people are studying remotely: taking courses, mastering new programs, and
Dr. Mary Kay
Communicating effectively when interacting with customers, people at work, and family members, you want to communicate with them in the style of communication language they process and understand. But how are you supposed to know which communication approach to use to improve your results? In How to Get People to Understand Your Message, we reviewed the importance of using the correct pace and priority when communicating with others. Let’s expand on
Ofer Tirosh
Ofer Tirosh is the founder and CEO of Tomedes, a translation company based in Tel Aviv. Tomedes maintains offices in several countries and has built a system for managing members of their team who work in different locations. This makes Tomedes well-positioned and provides a unique insight into leading a remote workforce worldwide. Tomedes was founded in 2007 in Tel Aviv as a translation company because there were gaps in
Ray Ko
Workplace culture is the name of the game. For the past year, we’ve heard a lot about how to keep your workplace culture strong—remotely. Now, as companies welcome employees back to the workplace, they face a new learning curve: keeping productivity strong in a post-COVID-19 world that has dramatically changed views on productivity and how some work can be accomplished. In 2020, companies found workarounds for employees who could work
Terri Lyon
Employee happiness has a huge impact on performance and absenteeism and fosters more loyalty to the company. Well, mostly. As is typical with anything related to humans, there are no easy answers. But leaders most definitely impact employees’ happiness. What can leaders learn from happiness research? You may be surprised. The Roots of Employee Happiness I’m lucky to have taught at the college level for almost 40 years, and am
Robert Morris
Productivity is the main component that separates successful businesses from struggling businesses. Businesspeople who don’t utilize productivity-enhancing technology cannot achieve their full competitive potential. There is an endless choice of productivity boosters, from proven apps to revolutionary online SaaS tools. Of course, you probably don’t have the luxury of spending a lot of time experimenting with different tools and apps until you find the right ones. That’s why the following
Marija Kojic
Excellent team communication and collaboration are the ultimate aims of every company. With remote work flourishing, we face more challenges, as we are not sharing the offices with our teammates. Effective interaction between the employees and different departments is more critical than ever before. Establishing and nurturing cross-functional collaboration is a perfect way to foster innovative approaches and benefit from the diverse skill set of workers. Cross-functional collaboration in a
Jacky Xu
Using effective communication skills when working on a remote team is a challenge for many employees and employers. Communication is one key element of business, and with people working from remote locations, communication can be critical. If you want your team to work cohesively, you need to ensure that everyone is communicating properly. 1. Setup a Proper Work Environment Businesses should always keep in mind the importance of a proper
Victor G. Snyder
Coaching and mentoring in the workplace is an underused tool that empowers your employees to feel in control of their future careers. An organization that makes employee development a priority can expect a more inspired and enthusiastic workforce, which provides substantial rewards for any business. When you invest in your employees by fostering their professional growth through mentoring and learning, and development, they become engaged team members who can also
Maddi Salmon
What is included in a new manager’s job description? And how can we simplify it and make it less complex? Unfortunately, the ideas of management and leadership are often conflated. In reality, there is an important distinction. It’s especially important for new managers to understand the differences. Having the title of manager doesn’t make you a leader. If no one looks to you for vision or guidance, even if you’re
Louise Booth
Without a personal brand, career advancement becomes more challenging as you become more senior, with colleagues competing head to head for limited roles. Most of us have focussed on crafting a solid CV, building our interview skills, and networking both internally and externally. These strategies are highly effective, but the downside is what everyone else is doing. As you become more senior, it becomes harder to stand out and secure
Abdullah Sadiq
Improving Conversion Rate Optimization provides an opportunity for your business to generate significant revenue. The prime focus of any business is to create as much revenue as possible during holidays; Thanksgiving, Black Friday, Cyber Monday, Christmas, etc. Optimizing your online store for conversions boosts your annual sales by attracting a more significant number of potential clients who are ready to make larger, more generous online purchases. Your conversion rate optimization
Tiffany Harper
You learn a lot from listening to leaders that are either business owners or entrepreneurs. Each one of them has an experience of their own, a unique perspective, and a set of qualities that put them in their position. However, all great managers and entrepreneurs have one thing in common: they are leaders. Without effective leadership, an organization cannot strive. The same applies to people within it. When you work
Mark Hampton
What exactly is a Code of Conduct, and how do we abide by it and emerge as a trusted leaders? A Code of Conduct is about authenticity and not a corporate document or mission statement that is stuffed away in the HR packet you get when first hired. A Code of Conduct is really an accurate communication of the core values and principles that live inside of you – a
Samantha Wilson
I’m a procrastinator. Please help! How to manage your time? That’s easy. Just don’t procrastinate! Whenever someone says that to me, I feel like clapping them on the back and saying, “Thank you so much! You just solved all my problems. I will never procrastinate again!” If only it were that simple! The reality is, that there are many things going on in the mind and heart of a procrastinator. A lack
Alex Dubinski
Transformational leadership is one of the most highly sought-after styles of leadership. Not only does transformational leadership create a more positive workplace experience, but it also has numerous benefits for organizations, as well as improving employee motivation, performance and engagement. Transformational leadership can improve the morale of employees and inspire them. Moreover, they help create a workplace culture in which employees work not only for their self-interests but also for
Blair Crawford
Leadership styles coaching addresses the needs and qualities of followers is one of the main components of effective transformational leadership. The millennial generation, also referred to as Generation Y, is the latest emerging group of employees. These are people born between 1980 and 2000 and are different from generation X that preceded them. Today, generational issues have taken a different role in society, making them more significant. There are several
Nathan Elly
There are thousands of digital marketing agencies. Do you run one of them? Are you having difficulty attracting new clients and boosting your bottom line? The goal of a digital marketing agency is to help other businesses grow – but that doesn’t mean we should lose sight of our own goals. It doesn’t take a rocket scientist to know that growth Year-Over-Year is vital to the success and longevity of
Mark Graybill
Leading change can be touchy and difficult. How often have you felt the pressure from peers, whether implicitly or explicitly, to downplay an idea that might lead to positive change? If it happens to you often, the organizational culture around you may lean against change. In fact, I have written on fundamental tendencies in human nature called homeostasis that could lead us in that direction naturally. The question is: what
Blair Crawford
The leadership team development needed to put together an amazing team is a lot like putting together a jigsaw puzzle: the pieces have to fit in order for the picture to look right. There are many qualities common among good managers, such as having a master’s degree in leadership, as well as intangibles like integrity and dedication. A well-rounded leadership team development plan has many challenges, including leading employees, pleasing
Liz Flora
While growing their team, leaders navigate skillsets, opinions, facts, and leadership attributes. Following this approach helps them navigate what function a person performs and his responsibilities to serve their organization. The strengths-based leadership technique focuses on figuring out each employee on a team’s strengths to perform well collectively. How do business people and leaders ensure the people they have recruited work effectively as a team to pursue the company’s goals?
Stephanie White
Mac and Mac apps have been a boon for productive people since Apple launched them. Shrewd professionals worldwide have been using it for years to supercharge their productivity and manage their work with a sharp laser focus. This guide will address common problems occurring with Macs and the easy fixes. “Future is created by what you do today, not what you plan to do tomorrow,” says a famous proverb. Most
Raymond Chiu
A clean and healthy environment for your home is something to be expected. However, in a workplace, nobody thinks much about a clean environment. Unless the workplace isn’t clean, nobody ever thinks about the impact of a clean working environment on people. Whether you hire a commercial cleaning service or have in-house staff doing the cleaning, it’s important that you get the workplace regularly cleaned. It’s something that will benefit
Alecia Carroll
Social media has paved the way for connecting students across different platforms. One prominent example is Covid-19, where social media played a significant role in bringing students together. Previously, social media’s function was limited to communication; however, this has changed, and social media has brought challenges and harmful impacts to student life. As a coin has two sides, social media has equally brought opportunities and challenges. But if you compare
Michael Gorman
Burnout differs from fatigue because it affects a person’s emotional health and results in low productivity levels. One of the red flags is your mindset not changing about the adverse working conditions despite communication with upper management or taking some time off. Mental health in the workplace is an essential facet of a productive workforce. And the negligence thereof might result in a phenomenon known as ‘burnout.’ The World Health
Jonathan Emmen
As informal leaders, there are times in our personal and professional careers when we need to lead people or projects, even though we’re not the boss. This happens all the time. No one made Martin Luther King the boss. He just started to lead people, and they followed. Informal Leadership Here are a few tips to help you lead the way, even though no one ‘made’ you the boss: 1.
Kate Parish
The inclusion of a personality test gives employers an insight into their employees’ ability to integrate into the organization and be productive. The better they fit, the more likely they will remain a part of the company in the long run. Thus, fully redeeming the time and effort required to “close” the position. Each person holds a set of habits, experiences, skills, and character traits. And all these characteristics can
Mary Kutton
The concept of active communication is not a new one, but there is more to good communication than just listening. What you say, how you say it, and why you say it is every bit as necessary, hence the broader concept of active communication. One of the biggest criticisms about youth today is their diminishing ability to communicate verbally or non-verbally effectively. With that in mind, it becomes clear why
Peter Davidson
Technology skills do a lot for our businesses today. One thing we often overlook is how it can motivate our employees. It’s challenging to find creative ways to motivate your employees. While you could always use the traditional concepts of offering free lunches, unlimited PTO, and company-hosted social events, if you want something that’s a little different, here is where the challenge comes in. One thing many businesses are trying
Ajay Kulkarni
A successful leader inspires everyone. It is crucial for any organization, regardless of its size or strength to have successful leaders. The success of an organization largely depends on the quality of its leadership. While there are numerous skills a successful leader needs for strategy, innovation, focus, and balancing interests, the TRUST factor is fundamental: True to self Respectful Unassuming Spirited Thoughtful These elements of trust are vital to leadership
Sharon Hooper
Social media strategies help leaders overcome numerous obstacles on the long road to becoming great leaders. Once you find a job you’re passionate about, you need to work on the skills that will assist you in becoming exceptional in it. Nevertheless, it’s proven in many cases that social media is a great tool that can help you develop credibility, responsibility, and many other leadership skills. To have a great reputation
Winston B. Clements
The ideal leader works on their leadership skills and seeks out resources to help them develop new skills. But for most people, it’s easier to follow orders, never take any chances or invite new responsibilities. But if somewhere inside of you, you feel the desire to make things happen; you should start acting on it. Maybe leadership might suit you better than you think. When you start a new project,
Mary Seddon
What would Earth be without the qualities of a servant leader? Not the self-centered and self-serving kind of leadership, but radical leadership where one is willing to die for what they stand for. Now that’s servant leadership. A perfect example of a servant leader is Nelson Mandela, a man who fought along with others against apartheid in South Africa and went through imprisonment for 27 years on Robben Island, a
Daniela McVicker
The soft skills of leaders are such an important part of being a successful leader. But they’re also very hard to pin down. Everyone knows when someone has them, and everyone can tell when they’re lacking. The difficulty lies in the fact they can’t be quantified like hard skills can be. To learn more about these two distinct groups of skills that every leader needs, take a look at the
Akshata Mehta
Soft skills for leaders are a requirement In today’s competitive world, where everyone is striving to go the extra mile to stand out from the crowd. Considering that many employers believe there is a huge skill gap, this doesn’t come as surprising. Whatever the case may be, one thing seems clear. Being mediocre isn’t enough anymore. Having knowledge in a particular area and the willingness to go the extra mile
David McCuistion
Servant leadership… What do you think about the culture magnified through movies, TV, and society in general? How does it affect your leadership? More specifically, you’re serving the needs of others when your behavior is broadcast to those with whom you interact. Most discussions about Servant Leadership center around listening, empathy, emotional intelligence, character, leading with moral authority, and putting other people first in a leader’s practices. Equally important is
Katelyn Roberts
Specialized training is an important part of building leaders and developing leadership skills. You may have specialized technical experience, great people skills, or have been trained in skills that are specific to a particular career field. Maybe you are great at getting people to work together. Maybe you have a charisma that gives power to every word you say. It is specialized training, designed to develop job-specific skills and expertise,
Robert Lanterman
Transparency in business is one of the most important signs of a good leader. This doesn’t necessarily mean they are liked, but there is a willingness to accept the leader’s authority and to help pursue organizational goals. General respect for someone in charge speaks volumes about their character and leadership skills. An important factor that determines whether employees respect a leader is how they posture themselves toward their employees. A
Lale Byquist
Have you ever thought about presentation skills training? On average, people don’t pay as much attention to these skills as the general skills needed for their jobs. But 70% of employees agree that presentation skills are crucial for their career. No matter what your profession is, you might need to present your thoughts and ideas in front of your colleagues from time to time. If you know how to deliver a
Catrin Cooper
These writing tools are highly appreciated in today’s society because the written word has the power to influence people’s actions and beliefs. When people say something, it can often be attributed to emotions and rashness, and as such, people may not fairly evaluate the content. However, when something is written down, individuals tend to perceive that content as more relevant and of greater importance. Of course, not all pieces of
Kelly Smith
It may seem inherently foolish to take risks while you’re in a leadership role, but that couldn’t be more incorrect. Playing by the book doesn’t breed successful leaders with an enviable track record. Your ability to innovate and envision new concepts is what will set you apart, and it will make a world of difference to your team. Taking calculated risks can bring you great outcomes. Set aside your reservations,
Ryan Bronson