Communicating effectively when interacting with customers, people at work, and family members, you want to communicate with them in the style of communication language they process and understand. But how are you supposed to know
Norman Arvidsson
In a world where so much communication happens through texting with incomplete sentences full of emojis, you can imagine why the importance of writing skills in leadership is being questioned. Much can be said through videos and podcasts. And tools such as Skype and Google Hangouts are a daily part of many
Dr. Mary Kay
If you don’t send your message in the right way, people will not be able to understand you. Many people grasp the concept of adjusting their communication style to other people by either: Getting to the point (be clear) Acknowledging people (be approachable) Taking time to really listen (be attentive)
Dr. Greg Halpern
Leadership skills and organizational communication skills are at the foundation of making great leaders. Communication has matured over a relatively short period, changing from customary face-to-face dialogue to the use of innovative technology to increase efficiency and effectiveness. With the introduction of the telegraph and telephone to more contemporary means
Lucy Benton
Genuine leaders always back up their words with deeds. But before proceeding to endeavors, your team would crave an inspiring captain’s speech. In the modern business environment, written words remain the adamant core of all high-tech communication means. By polishing your writing skills, you will gain a steady reputation as
Dr. Annette Roter
As many of you know, my focus of research has centered on workplace incivility and toxic, unethical, abusive, and narcissistic leadership. Many ask me why I focus on such a negative topic. Why Not Focus on Happy Leadership Thoughts? Disruptive leadership is a topic that is often ignored in the
Brooke Cade
Social media sentiment analysis helps empirically define what your audience thinks and says about you online. Their voices have the power to sway opinions on your brand or company, for better or worse. Consider that a single customer complaint posted on social media can influence others up to five times
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