It is a common worry among leaders that there will at some point be a crisis.
This is true, things aren’t ever perfect. But the problem is deeper here: it is about how to take charge when such a crisis occurs. This is the time for a leader to maintain their values.
So here are four ways leaders can take charge in a crisis:
1. Risk Assessments and Role Giving
Analyzing all possible risks within a business setting is important. For example, in the setting of a chain store, identifying the ways that the building is at risk is something you should do as a leader.
Synthesizing a risk assessment analysis allows you to prepare for the most likely crises mentally.
Being transparent with your team about what puts them and their job security at risk allows them to understand possible crises better as well. Plan with and around them, giving your team the proper chance to understand their roles when crises occur.
If your team are unsure of their roles and don’t know who to listen to in times of a crisis, your business could collapse quickly. Proper roles are a key factor in getting back off the ground.
A good leader knows how to communicate these roles effectively and a good team knows how to remember them. Ensure these roles are appropriate and comprehensive in nature.
2. Having a Team Instead of Staff Members
This point can often be overlooked as it’s more of a focus that is present always, not just during a crisis. Guide your team to develop a sense of team community and reliability. This facilitates a communal state of feeling responsibilty and commitment to a purpose.
A team like this will be more eager and willing to protect an organization when it is facing hard times.
During a cris, team members are more likely to need moral support. A team that feels responsible for one another will provide each member with the necessary support to keep them going.
3. Being Transparent with Values
Set out your own values clearly when handling your own business. You could set these out somewhere visible or conduct a meeting to make them known. Having confidence in your values as a leader will allow your team to respect those values and respect you for having them.
This makes decision making easier when it comes to a crisis. You will be expected to stick to your values; and when you do, your actions will make more sense to your team.
Don’t fall into the trap of dictating values. It is important your team feels a sense of shared values in a way that they become the values of the business rather than the values of the boss.
A team that feels this way will become proactive during a crisis, will be more likely to listen to you, and will function more smoothly overall.
4. Becoming Relatable to Team Members
It is important that team members see that their leader is also at risk when adverse situations arise. This prevents the mindset of every person simply looking out for themselves, which can save a business from collapsing.
This is also a time for leaders to form closer connections with team members.
Being relatable by asking about everyone’s welbeing, and speaking to each member individually and getting to know them makes a huge difference in how employees see their leaders.
Being a leader does not really require you to plan for a crisis to hit. We often fall into believing someone else will help us pick up the pieces when something breaks.
But planning for crises is something that can separate a good leader from an average one.
How Can Leaders Take Charge During a Crisis?
If you have ideas you feel like sharing that might be helpful to readers, share them in the comments section below. Thanks!
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