Executive Summary • Saboteurs quietly undermine trust and accountability. • Focusing only on the individual rarely solves the problem. • Patterns of deflection and disruption reveal the issue. • Strong team norms expose and neutralize
Dr. Mary Kay
Leaders are teachers and coaches. Leaders influence people every day through their behaviors, words, and actions. What are the steps to becoming a master at coaching? Masterful coaching can be accomplished by first making sure the coach loves working with people. This may sound simplistic; however, some people that classify
Dr. Mary Kay
Sometimes leadership is not about making extreme changes but coming up with a compromise that works for all parties involved. What is the payoff for developing leadership skills in your team? This was the case in a high-profile, international professional services firm. We were asked to help them with what
Dr. Mary Kay
People have different ideas of what “holding people accountable” means. Some believe it is employee discipline; others simply say, “I’m holding you accountable,” but do little to follow up. As I have observed leadership qualities associated with accountability, effective leaders create a culture of commitment by defining accountability as making
Barbara Jordan
Any strength overused will become a weakness! Strengths and Weaknesses Although many people think that one behavioral style may be better than others, that simply isn’t true. All styles are necessary in a team/workplace, and each of them has strengths and weaknesses. For instance, many of the leaders with whom
Barbara Jordan
In my work with successful leaders, I have discovered a number of leadership traps in which they get stuck in their leadership efforts. These obstacles prevent successful leaders from motivating employees in positive ways and taking a more facilitative, collaborative approach to leadership. Facilitative Leaders David Conley and Paul Goldman,
Isabel Williams
Leadership is most effective when it is used to guide people in a single direction by means of steady communication, encouragement, and action. There are many ways that a leader can influence action through their choice of language without having to rely on demands and decrees or other forms of
Marcellina Helen
There is no doubt that leaders who motivate have the hard skills that are needed to become good leaders. However, there are certain soft skills that are required to become great leaders. If you have these skills, the chances are you will get promoted by your employer to a full-fledged
Kathleen Listman
Over the course of our lifetime, we have seen the public trust in leaders, both political and business, decline. When George W. Bush was president, he decried the lack of honesty in leadership for corporate America after the financial scandals at World Com and Enron. Recently, we have heard how
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