emotional-intelligence

Even the most seemingly enjoyable job can get stressful over time. And a lack of proper leadership can bring about some severe problems that can hamper a company’s culture and environment.

It has become increasingly important that besides relevant skill sets and experience, leaders must possess high emotional intelligence (EQ).

Emotional intelligence is all about having the following three traits:

  1. Understanding your own emotions as well as those of your team members
  2. The ability to apply emotion to the problem-solving and thinking process.
  3. Sound ability of managing emotions both externally and internally.

People with high EQ levels tend to better understand what gets people going at work.

Now, in a workplace environment where a routine day might turn chaotic within a few minutes, this becomes important. Leaders with high EQ have the following three traits:

1. Excellent Self Awareness

One simply can’t imagine a workplace where employees are pushing themselves to meet deadlines and targets.

Now let’s presume the manager receives some not so welcoming news five months down the line. If the manager shares the news right away with his people, things might turn ugly and chaotic at the blink of an eye.

This is where emotional intelligence comes into the picture, as it enables people to be aware and conscious with themselves, and how their actions might affect other people.

A leader with low emotional intelligence might be swift to inform his people about the bad news. An emotionally intelligent leader would wait for the workplace to settle down before breaking the news to his people as to carefully and thoughtfully explain the situation.

2. Keeping Emotions in Check

Leaders with high EQ are always aware of how to deal with their employees and make sure that their emotions do not get in the way. This is crucial because a single outburst can damage the entire team’s morale.

Rather than being driven by emotions, leaders learn how to keep their emotions in check. Even when having a rough day at work, they avoid taking it out on their people. And when their people are having a rough time, they offer support instead of being glad they’re not in that position.

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3. Effective Communication

Communication and leadership go hand-in-hand. No leader can expect their people to execute things in a particular or accurate way if they fail to communicate with them.The secret to effective communication is all about having a sound understanding of the language, as well as the ability to talk or write in a concise manner.

It also requires one to have a proper understanding of their audience, which includes the ability to understand how your employees feel at any particular given time.

Emotionally intelligent leaders have an understanding of how their emotions might affect themselves and others. They understand and know the right times to break certain news, depending on the gravity of the situation. They also know the right venues to hold team meetings, and use the right tone when it comes to conveying a message.

For instance, an emotionally intelligent leader would never criticize or roast an employee in an open workplace setting. The leader would rather talk about areas that need improvements with constructive feedback and criticism, and in a private setting.

Takeaway

Though it requires some time for a person to hone their emotional intelligence, the time and effort invested into it is sure to pay off in the long-run. In fact, emotional intelligence is one of the most prized leadership traits that few leaders are able to truly master.

You will be a great leader and also be able to be engaged with your team, who will in turn work more coherently towards achieving the company’s goals.

How Does Emotional Intelligence Help Leaders?

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Anwar Shaikh
Anwar Shaikh writes about Human Resource Management. A self-made, reared-up writer and a poetic soul, Anwar is a wannabe Cloud evangelist and has a great penchant for SMAC, CRM, ERP and human resources. He writes for Pocket HCM, a leading provider of cloud based HR-payroll and Attendance Management System to small and mid-sized businesses all across India.