A trip away with your team should not be planned with haste. You want it to be meaningful and motivational. So before you print those “Company Retreat” fliers for mass distribution around the office, read on and maybe reconsider what you’re actually offering.

The overarching goal for everyone in hospitality leadership is meeting and exceeding the needs of guests. Business leaders emphasize the value of exceptional customer service in achieving guest satisfaction, repeat business, and excellent word-of-mouth advertising through social media and review sites like TripAdvisor. What are the qualities that make a successful leader in the hospitality