Teamwork: A Real Success Story

By Dr. Mary Kay

Updated Over a Week Ago

Minute Read

The success story of an effective team is one where the members operate as a self-managing team. The leader allows the members of the team to establish teamwork, modify their own work processes, and serve as a communication channel to the rest of the organization.

I followed up with one of our customers to see first-hand what a very successful team looked and felt like. Here is their story on what they do to excel as a team.

The High-Performance Team

This team consisted of eighteen members that work in a manufacturing facility in Texas. Their working conditions are not the best. The night I observed them, they were performing a hot and dirty job, and on top of that, they worked the third shift (11 p.m. to 7 a.m.). Their pay is not the best, and the product they were making had an awful smell.

The newest member of the team was there for two days, and the oldest for over twenty-one years.

Many members of the team had not had much training prior to operating their equipment, and several were new to the operational process.

The reason I know this information is because when you have the opportunity to see how a team really works, you want to uncover their secrets. So, I was looking for answers.

Describing This High-Performing Team’s Success

As I stayed and interacted with the team members to find out what makes them tick, they described to me their criteria for team development.

They said, “Each member has a good time, is very much in tune with each other, has a great sense of team spirit, believes in their purpose, and runs the operation and shift without a formal leader in the middle of things. We have a “shared philosophy.”

As a result, they are the top performers out of 156 other teams that perform the same duties throughout the U.S.

How Did This Team Arrive?

The majority of team members that had been there for over a year described how the team developed. They first attended our team development course together a year ago. Why were they offered the training? Because they were the problem children at this particular location.

In the training session, they were allowed to challenge, question, resolve conflicts, and discuss with their supervisor about his old-school management style. As a result, the team members left the training with specific plans and commitments to develop into a team with the support of their supervisor and the organization as long as they continued to make the numbers.

Their hard work and effort paid off as they became known as “the stars” of the company. They were singled out as “special” compared to the other 156 teams. They were motivated by the positive attention, empowerment, and pride that go along with being the best.

As a result of this experience, it is clear this team developed out of a clear understanding to compete against the goal instead of each other. This team has stayed self-driven and self-directed due to being allowed to become more than their “individual selves.”

What is Your Teamwork Success Story?

If you have a teamwork success story that might be helpful to readers, share it in the comments section below. Thanks!

Would you like to contribute a post?

Dr. Mary Kay on FacebookDr. Mary Kay on Twitter
Dr. Mary Kay
Dr. Mary Kay
Dr. Mary Kay is a business leadership strategist, executive coach, trainer, author, and co-founder of the About Leaders community. She’s consulted with hundreds of companies and trained over 30,000 leaders. Her Ultimate Leader Masterclass helps managers become more confident, decisive leaders.
  • soooooooooooooooooo awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Kahina Morisset says:

    Hello Dr. Mary Kay Whitaker

    I enjoyed to read about your story. I came across your site as I am currently pursuing my doctorate at Walden University (organizational psychology) and looking for interesting stories about team effectiveness.

    I’d be happy to share more details about the changes in attitude and behaviors, you have observed among team members. As well, I am curious to know more about how the leader got rid of his “old school management style”… If he did?

    I am also an independent eLearning producer and founder of, a site dedicated to the project management training. I am currently working on new projects and I am interested to develop case studies that help bridge the gap between practice and theory. I’d love to hear back from you!

    K, contact me in Linkedin:

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
    Brilliant Leadership Logo

    Improve Yourself & Your Team

    Get The Training Proven By 40,000+ Leaders