I love developing leadership skills and sales organizations whose culture authentically connects with the motivating values of the customer. Deep customer loyalty begets the best kind of brand positioning more often than the inverse. Loyalty is a very personal expression of aligned values and is cemented or eroded through person-to-person

Picture this motivation for leadership scene: Several years ago, while working in a sales-intense environment, a steady mid-week jaunt was suddenly and violently interrupted when a manager came bursting through the door with the exasperated look of a frightened elk. He informed his team, through a stuttering, panicked, barely audible

Sometimes, leaders can be unaware of the types of bullying and that their actions may be misinterpreted. Recently, a friend told me that her boss had been bullying her. Although it was obvious that her manager’s behavior involved tactics that were aggressive, humiliating, and intimidating, my friend was unable to

Not much time passes before an author’s viewpoint once again humbles me in yet another article on leadership bias originating somewhere on the globe. Many such articles exist right here on AboutLeaders.com. I am reminded on such an occasion how much there is to learn about leadership. Leadership is about

Thousands of websites promote the idea of working from home as your own boss or as a freelancer or remote worker. But few of them look in depth at the role of the work-from-home bosses. Many businesses grow out of homes, but thanks to the Internet and cloud technology, it’s

Working in a startup is a peculiar mix of thrilling and frightening. The workday is less tedious than the routine corporate cubicle, but there is no telling what the future holds. Having a successful, engaged team is paramount to achieving greatness in business. Here are seven ways to keep your

As a leader, your team’s success is your success. Your team’s failure is your failure. This is why addressing poor morale is important for the performance of the business. It is a fact that teams suffering from poor morale do not perform anywhere near as well as those who turn

Are you someone who thinks fear and intimidation are important tools for leading? Do you often end your conversations with colleagues with a threatening note? As a leader, to command respect is one thing, and to demand is another. There are many of us who think leadership is all about

Everyone makes common mistakes. But when a leader makes them, the repercussions can be greater than that of a team member. Mistakes can make a leader ineffective and lose respect. Here are nine common mistakes leaders need to avoid making: 1. Trying to Do Everything Yourself Micromanagers may think they

Virtual teams can be a challenge to manage. It’s not simply about labor cost or offshore labor. We will be dealing with real people and will, therefore, need real management skills. The greatest challenges I have experienced in leading remote or distributed teams all stemmed from the attitude of a