Leadership is going through an extreme makeover. The digital natives who appear on college and university campuses each year have become a more demographically diverse population, bringing with them an insatiable appetite for the use of technology. Technology, in many regards, is becoming their primary tool for communication, connection, and

When we evaluate ourselves as leaders and as people, I think we spend too much time focusing on the extraordinary days in our lives. And make no mistake: our lives are filled with extraordinary days. I’ve found that extraordinary days can be positive. For instance, when you achieve something you’ve

An organization I work with experienced tremendous, rapid business growth. Along with the typical “growing pains,” employees were overextended because programs were understaffed. Therefore, I stepped in to help front-line staff. Now, realize this: it had been years since I was “in the trenches.” So you can imagine my surprise.

Introverts have been stereotyped as shy, antisocial, distant, aloof, and sometimes boring and averse. Because of these misconceptions, it would seem difficult for introverts to survive or lead in this fast-paced society. In a world where who you know matters just as much as what you know, it can be

We live in trying times, where most people are looking for someone they can turn to, someone that can show them the way and guide them. That “someone” is a leader. And while the term itself can have a pretty broad definition, there are only a handful of things that

There are a lot of things that amount to the success of an organization, and leadership is, without a doubt, one of them. So, Are Leaders Born or Made? What is leadership? There are many definitions. But my favorite one is from Ken Blanchard, who said, “Leadership is the capacity to influence

A group of people cannot exist without a leader. People always need someone who will guide them, take them to new places, take responsibility, and be able to share achievements. A group that is guided by no one is determined to fail. Countries have Presidents, schools have Headmasters, and teams

As a child, when I first sat down to watch a series of Mickey Mouse shorts on Sunday night, I had no idea that the light-hearted old man who introduced that night’s selection was dead. Walt’s brother Roy was running the business. They had been partners ever since Walt’s first

It may be better for leaders to take a step back and stop complaining about their customers. For example, “They’re too demanding” or “They always have something negative to say, and they look for discounts.”  Well, have you ever tried to be your own customer? According to an American Express 2011

Working from home, also known as telecommuting, is becoming increasingly popular. It offers flexibility, minimizes strict schedules, removes daily distractions from bothersome colleagues, and there is no need to commute. This sounds like a dream to most people in traditional office settings who don’t get to experience such benefits. However, working from home