Latest Articles

Latest Articles

How to Say Thanks

How to Say Thanks

Last week I met with a new customer and noticed the employees working very hard. I went up to each employee and commented, "Wow, you guys are really knocking it out of the park!"  You should have seen their expression - they looked like this was the first time they...

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3 Steps to Self Leadership

3 Steps to Self Leadership

I once heard that Khalil Gibran defined leadership as the ability for one to self-direct in order to lead others. This dynamic continuum of progressive development requires the individual to be aware of personal truths that advance or impede leader ability. Sounds...

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How Do Leaders Hold People Accountable?

How Do Leaders Hold People Accountable?

People have different ideas of what “accountability” means. Some believe it is employee discipline; others simply say, “I’m holding you accountable” but do little to follow up. As I have observed leadership qualities associated with accountability, effective leaders...

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How to Develop Great Leaders

How to Develop Great Leaders

"I don't care what you know until I know how much you care." I'm sure many readers have either heard or read that statement about what employees think of leadership. But do people actually care about what team members say or believe, as long as they are doing their...

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