Latest Articles
Leadership Skills and Trade Show Networking
What do leadership skills have to with trade shows? Trade shows always seemed like a great potential venue for my marketing and promotion needs, but I had never quite gotten around to finally attending one. I wanted to see just how much you could benefit from the...
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Is the Gig Economy for You?
The gig economy is quickly catching on, with more millennials opting for short term “gigs” rather than long-term permanent work contracts. Even though there isn’t a fixed definition, the gig economy can be summarised as “an economy in which temporary, flexible jobs...
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Leadership Ecosystem and Trust
Years ago, my son, a new age-worthy boy scout, asked me about a topic he’s heard before, and was mentioned more often in his new scout unit. He asked: What is leadership? I often share variations of the answer I gave him years ago, and to be honest, I don’t recall the...
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How to Show Your Leadership Skills in Your Resume
When writing a resume, you should consider a number of important details that may affect your career. First, you should always pay attention to showing off your experience and skills in an attractive way for the reader/potential employer. Skills and experience are by...
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Leaders Beware, Good People Bully Too
Sometimes, leaders can be unaware of the ways that their actions may be misinterpreted.One time, a friend told me that her boss had been bullying her. Although it was obvious that her manager’s behavior involved tactics that were aggressive, humiliating, and...
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How Sentiment on Social Media Reflects Customer Service
What your audience says about you online is important. Their voices have the power to sway opinions on your brand or company, for better or worse. Consider that a single customer complaint posted on social media can influence others up to five times more than a...
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Leaders Never Mistake Activity for Achievement – Part 2
(part 2 of a 2 part series - read part 1) When leaders are strictly following policies, procedures, rules and regulations, they will not be productive. There are situations like safety where strict compliance is important, but less so for customer service,...
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5 Ways to Support a New Leader
If you’ve recently appointed a new leader, you will wish them success in their role. However, keep in mind that making the transition from a team member to a leader or manager is one of the most difficult career changes someone could make. Many of the skills needed to...
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Leaders Never Mistake Activity for Achievement – Part 1
Imagine a workplace where the welfare of each person is built on an environment of mutual trust and respect and where positive, creative energies engage everyone in a shared purpose. This is a place where both people and ideas are valued, and where all do their best...
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Leaders Making a Difference Through Emotions
Humans function the way they do because they are motivated to do so. Without a concrete plan or the will to do anything, people would be incapable of performing simple tasks. Many people live this monotonous lifestyle. However, there are some who do not follow the...
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